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The Corona-crisis affects the whole world. Many people feel insecure, unsure about how long the crisis will stay, and what the world "after the crisis" will look like. WHU will launch a webinar series on Monday, April 6, 2020, to discuss these topics.

In this webinar series, WHU professors will discuss the implications of the Corona-crisis on businesses, the economy, and society and will propose a glimpse into the world "after Corona".

Professor Dr. Markus Rudolf, Dean at WHU, will start with the topic "How long will the coronavirus lock-down last OR: Should we protect our health care system or our economies?" on Monday, April 6, 2020.

In the following weeks, we will offer several webinars on, among others, the following topics: Leveraging innovation opportunities in times of corona, the implications for Corporate Finance and Investments, and B2B-Sales. The webinars are free of charge.

WHU – Otto Beisheim School of Management and Leadership Choices now offer a new coaching program for managers. Participants will learn what their current leadership portfolio looks like and will further check – using the XLNC Leadership Assessment – which styles they actively use and how comfortable they feel with them. In addition, the program covers topics such as leadership maturity and intention, which are necessary when coaching others effectively.

The four-month, part-time program consists of two in-class modules (2 x 3 days) and virtual calls. Participants will primarily learn coaching from a practical perspective, for example, they will learn to apply coaching methods that have previously been proven successful in a leadership context. Practical coaching exercises are an essential part of the program. Moreover, participants will work with three coachees, i.e. internal coaching clients. “I am pleased to offer this new and condensed coaching program together with Leadership Choices. The coaching-methods in the program could be applied right away”, says Dr. Rebecca Winkelmann, Managing Director WHU Executive Education, who has co-designed the program.

The new program format is not only targeted at experienced managers who would like to reflect and improve their leadership repertoire, but at those who would like to prepare themselves for upcoming challenges in a leadership position. Karsten Drath, Managing Director of Leadership Choices: In today's world, hierarchies are becoming flatter, more fluid and in some cases even irrelevant. Employees are increasingly transforming into collaborators who want to be heard. Coaching is an important and strong style of leadership for people who want to participate and further develop themselves at the same time. It has the potential to unleash creativity and create real accountability and strong emotional connections. Yet, like any powerful tool, it must be handled responsibly and with great care."

Creating a coaching culture

Moreover, the program is designed for HR managers, who want to promote the further development of their managers and who would like to create a coaching culture within the company. Both managers, as well as their companies, will benefit from participating in the program: the program helps executives become more effective, increases their job satisfaction and sense of purpose and will further help create a healthier leadership culture in the organization.

Innovation is key when it comes to staying relevant to customers and keeping ahead of the competition, but can innovation be learned? Our renowned faculty of the new Winning with Innovation Program (February 12 – 14, 2019) provides valuable insights about the triggers of innovation, innovative thinking and its connection to new technologies.

The Winning with Innovation Program equips professionals with the best practice guidelines and tools they need to meet disruptive challenges and initiate and lead innovation-driven organizational transformation. Under the leadership of faculty director Professor Dr. Serden Ozcan, Associate Dean for Corporate Connections, Otto Beisheim Endowed Chair of Innovation and Corporate Transformation at WHU, these Professors will prepare participants to master the challenges of innovation:

• Professor Dr. Holger Ernst, Chair for Technology and Innovation Management at WHU
• Professor Dr. Stefan Spinler, Director of the Kühne Institute for Logistics Management at WHU
• Professor Dr. Arnd Huchzermeier, Chair of Production Management and Director of the Center for Collaborative Commerce at WHU
• Professor Dr. Dries Faems, Chair of Entrepreneurship, Innovation and Technological Transformation at WHU

Can innovative thinking be learned?

Professor Ernst: Sure, there are established best practices of innovation management that can be learned and implemented in any organization. Companies with excellent innovation management grow faster and have a higher contribution to their profit than companies with poor innovation management.

Professor Spinler: Yes, but it requires not only creativity, but also recognizing unmet customer needs to be disruptive and successful in creating innovations. Especially short-lived technology solutions require devotion and a strategic focus within the process of innovation.

Professor Huchzermeier: Definitely, but you need a total quality management philosophy in your organization or else you will fail. Typically, innovation is a learning and search process by many people, which needs to be coordinated well.

Professor Faems: Yes, but it is important to make a clear distinction between "inventions" and "innovations". Although inventions can be an important input for innovation, we speak of innovation only if companies are able to translate such inventions into concrete products or services that bring added value in the form of financial and/or social benefits.

What is the trigger for innovation? Is there a trigger at all?

Professor Ernst: In some companies, a crisis can trigger innovation. Innovation leaders, however, have a culture and strategy in place that makes innovation an on-going priority. These firms know how to continuously reinvent themselves, stay on top of the competition, and avoid a crisis.

Professor Spinler: In my view, the trigger really is fulfilling customers’ needs through leveraging technology.

Professor Huchzermeier: A customer interface that monitors a business unit’s strategy success and allows market or customer feedback to be continuously channeled back into the organization are prerequisites for a strong innovation process.

Professor Faems: It is important for companies to anticipate or react to disruptive changes in their environment. This requires investment in innovation projects that enable research into new resources and capabilities.

Is innovation always connected to new (digital) technologies?

Professor Ernst: Not always, but digital technologies are and will continue to strongly affect all facets of innovation. Innovation leaders embrace the opportunities of digital technologies to create new products, services, and business models pro-actively.

Professor Spinler: Digital technologies can mostly be easily adapted and scaled fast which makes them prime candidates. In addition, they help to better understand the customer and their needs through uncovering patterns in customer data.

Professor Huchzermeier: Digitalization is here to stay and drives firms’ productivity. While automatization is on the rise in almost any industry and globally, humans are the scarce resource to develop smart products and services for the future.

Professor Faems: The emerging variety of digital technologies is affecting many industries. To survive, it is important that existing industry players respond to such disruptive trends.

A field report by Marianne Ohm, Managing Partner of codiviti UG and participant in the 6th General Management Plus Program.

During module 2 of the GMP+ Program, the program participants and the local team of the learning center met virtually to reflect on the first months working together and define how to go on. The following part will outline the second module from the participant perspective, how it was conducted and how it helped the team grow.

Yesterday, the whole team came together on Zoom – our virtual communication system. We were located all around the world, but virtually connected through in a video conference. The whole team means that there were 15 people in the call which can be very challenging. Two of our coaches were with us and guided us through the module. The week before, we had also done a great job on setting up a schedule for the topics we had decided to talk about. This helped a lot.

Since I have never worked in a virtually connected team, the GMP+ Program helped me to get a better understanding of how to handle such situations well. Reflecting on the past months since the kickoff, we all agreed that we would have to improve our communication and collaboration to make the team work together better. We gathered everyone’s opinion (yes, of all 13) on what had worked well and what we wanted to change concerning our past teamwork. One of the most difficult challenges was to get every team member to attend the calls on a regular basis. Thus, one of our main goals was to get “the big call” at least once a month scheduled. Another important part of Module 2 was to set up teams and assign them to one or two business units.

Looking back, it took a lot of effort to check updates like call minutes, recordings, comments and e-mails in our collaboration and communication tools. Some weeks, I had invested 15 hours, in other weeks only 4 hours into our business impact project. Working for the purpose of good education is always a great motivator and I had the feeling all participants tried to do as much as possible for this great purpose. The challenge for oneself is to stay up to date, to be involved but still use the full team power and manage your time well.

Concluding, Module 2 was a true motivation boost for our project. I felt a new team spirit with the local team from Sri Lanka. I enjoyed seeing that we were all really trying to make this work, even though it was not easy to have everyone on track and understand each other’s behavior coming from different cultures and work environments. With our newly setup rules and teams, we were able to make important decisions regarding our project, create our business plan and pitch it to an investor.

Marianne Ohm is 27 years old and has been into various fields of voluntary work for almost 10 years. She is CEO of codiviti UG and regularly gives lectures on topics such as future skills and programming. Her hobbies are meetups, reading, crafting and strength training.

On September 25, the 2nd WHU Campus for Corporate Transformation took place at the WHU Campus in Düsseldorf. Top-class speakers shared their practical experience on the topic of "Agility and Growth in Volatile Times" with around 100 participants.

In his welcoming address at the beginning of the conference, Professor Dr. Serden Ozcan, Associate Dean for Corporate Connections and Chair for Innovation and Corporate Transformation, was pleased that, for the second time, some of Germany's most experienced and well-known executives met at the WHU Campus for Corporate Transformation to discuss current issues in the field of corporate transformation.

The conference aimed at creating a comprehensive picture of the current digital transformation based on the speakers’ different perspectives. For example, Olaf Koch, Chairman of the Management Board at METRO AG, gave insights into the CEO's perspective on corporate transformation. In his presentation, Koch showed how METRO has succeeded over the past 13 to 14 years in responding to changing customer needs and completely renewing and restructuring the company's business model and portfolio. The biggest challenges, he said, were, on the one hand, the changed information and shopping behavior of the customers as a result of the introduction of mobile end devices in 2007. On the other hand, international growth has forced the company to adapt to the individual needs and markets of other countries.

Sabine Bendiek, Chairwoman of the Management Board at Microsoft Germany, addressed the challenges facing her industry in her presentation: in the IT sector, more and more value is placed rather on innovation than on tradition. Andreas Neumann, Member of the Board of Managing Directors at Boehringer Ingelheim, on the other hand, described the tightrope act of a family-owned company as neither forgetting one's own tradition nor losing touch with modernity. WHU alumnus Julian Deutz, who works for Axel Springer SE as CFO, shed light on the financial aspects of corporate transformation. He showed how the company was able to transform itself from a publisher of mostly German print media to an international company with a revenue of about 74 percent of digital products.

The event concluded with two plenary debates and the closing words by Professor Dr. Stefan Spinler, Director of the Kühne Institute for Logistics Management at WHU.

Next year's topic for the Campus for Corporate Transformation will be "Leading Corporate Transformation in an Uncertain World." Save the date: September 23, 2020.